Nc:Informal Small Business Practice SAQA ID: 58308

Equip learners to understand the underlying principles of operational areas related to the Wholesale & Retail sector and entry level business principles, thus enabling them to become effective employers and/or self-employed members of society. The competencies in this qualification will assist the entrepreneur to ensure long-term business sustainability. 

•   Understanding of retail operational requirements.
• Effective handling of financial transactions.
• Handling of basic merchandising.
• Maintaining of safety and security in the business environment.
•  Handling of stock.
• Customer service.

Module One: Communication in the retail business

Module Two: start and Run a small business

Module Three: Managing Finance in a business 

Module Four: Providing Customer Service

Module Five: Safety at workplace

Module Six: Stock control

Module Seven: Selling skills

This qualification is achieved through the learnership. This means it includes the component of theory (attend Contra-Lit contact sessions) and start own business where the acquired knowledge and skills will be implemented. The duration is Twelve months.