Nc:Wholesale and Retail Wholesale Sales SAQA ID: 63409

Provide learners with skills to perform the different operational processes according to industry standards and improve service levels. This qualification will serve to further develop learners who have achieved the NQF Level 2: National Certificate: Wholesale and Retail Operations. It will also serve new-comers to the operations function, school leavers and the currently unemployed. It will enhance career development for learners that have previous experience in operations  

•  Provide a high level of customer service 
• Operate effectively and efficiently in their area of specialisation

Module One: Communication in the workplace

Module Two: Understanding the Wholesale and Retail sector

Module Three: Mathematical Strategy

Module Four: Financial Aspects

Module Five: Theft, Fraud and Safety at workplace

Module Six: Selling skills and product knowledge

Module Seven: Customer Relations

Module Eight: Take Orders, record transactions and pack customer purchases

Module Nine: Computer skills and Cash-up procedures